X2 builds mental health chatbots, which are proven in many research studies to lower symptoms of anxiety and depression. We believe that combining these AI chatbots with traditional therapy, is the only way to get everyone the care they need - but right now, cannot afford.
At X2 you get to work with a small but diverse team that includes senior engineers, researchers, psychologists. Employees at X2 share a passion to make a positive impact in the lives of the 19,000,000 people who have paid access to our service.
Provide assistance and support to X2 staff, customers, and users. Process requests, respond to inquiries and complaints, and provide suggestions to improve the user experience across products and services. If you love to troubleshoot issues, have a natural curiosity to learn new things, and are driven to help customers, then this position is for you!
In this role you will:
An ideal candidate has:
Unlimited paid time off: as a mental health startup we help keep each other in check to use this policy, and prevent burn-out
Choose an annual donation by our Foundation to help a population of your choice: www.x2ai.com/impact
Health, dental, and vision insurance
X2 takes a strong stance for anti-racism and regularly checks in with staff to evaluate opportunities to strengthen our culture (x2ai.com/culture).
July's culture survey revealed that 100% of staff find X2 to be an inclusive place to work. When Staff we’re asked who they would recommend to work X2 if looking for an inclusive environment, they said they'd recommend a person of color, woman, individual from the LGBTQ+ community, parent/guardian, person with a disability, and someone with varying religious beliefs.
We also host various culture events including D&I forums to help staff unveil unconscious biases so that we instill an inclusive perspective in the work we do.
Made with ❤️ by Veni Kunche.