Job Board/Solutions Engineer at Grafana Labs
Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a technology startup in a high growth phase. Our Solutions Engineering team are our in-house, customer facing product experts. The Solutions Engineering team enables Grafana Labs’s worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
A great Solution Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.
After resume screen, there is a 15 minute HR call, followed by a 15 min technical screen in which a teammate on the SE team will ask you questions. After, there is a 60 min practical exercise in which there will be a 15 min demo presentation followed by a q and a. After the practical, the team will make a decision and either proceed to hire, or have a 30 min call with the SE manager.
We are a remote, work life balance friendly company. We offer generous benefits and PTO to ensure that our employees are happy.