Job Board/Producer (Product Manager) at Upstatement



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Upstatement
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Strategize, organize, and collaborate with our team. Upstatement is looking for a confident communicator familiar with leading and launching digital products. Come join our free-thinking, fun-loving studio working on design & engineering projects with clients like Moms Demand Action, Tito’s Handmade Vodka, PBS NewsHour, MIT, and the PGA Tour.

This is a flexible role within our small, multidisciplinary project teams. Producers are hybrid project/account managers who also guide product strategy.

People who succeed in this role are empathetic teammates, proactive thinkers, and excellent writers. They come from a variety of professional backgrounds: journalism, film production, design, engineering, product management, content strategy, etc.

Job responsibilities

  • Shape the work. Strategize about how to accomplish our clients’ goals and work with teams to make it happen. Balance the limitations and opportunities to create the best possible work.

  • Be the heartbeat of our projects. Ensure that everyone is at their best and knows what they need to do to keep the project humming. Think through problems, prioritize work, anticipate risks, and clarify everything. You’ll shape an environment where smart people can do amazing work without taking it too seriously.

  • Provide an amazing client experience . We believe every member of the team is responsible for communicating openly and kindly with clients. You’ll lead this effort: encouraging direct conversations between experts, clarifying details, and making tough decisions feel easy.

  • Watch for risks and opportunities. You’ll keep a steady eye on the long-term schedule, the big strategic ideas, and what might be coming down the road – but you’ll also be zooming into the tiny details that affect the day-to-day of making great digital products.

  • Organize all the things. Meetings, tasks, agendas, schedules, notes, and tools can easily get scattered or outdated. You’ll create and track just enough process to make our work clear and achievable.

A producer’s average day might include 3-4 of these activities:

  • Running a few project standups, and writing a quick update for our clients after each

  • Designing a research workshop, user test, or stakeholder interview

  • Facilitating the agenda for a call, asking “What do we need to communicate, and how?”

  • Prepping for a sprint review by clarifying task cards and prepping the next set: asking questions, ordering, and flagging issues

  • Planning out a roadmap for a project a few sprints down the road

  • Facilitating a retrospective about a completed project

  • Joining a design critique or tech breakout to figure out a particular problem

  • Test driving a new feature before it’s deployed

More about you

  • You’re autonomous. You see problems and get to work solving them. You’re comfortable trying things you’ve never tried before. You take responsibility for every part of the success of the work you do.

  • You’re reliable and detail-oriented. You’re a process nerd. You love systems. You pay attention to specifics and don’t let details slip through the cracks. You can manage multiple projects simultaneously and prioritize effectively between them.

  • You have experience and opinions about how to tackle creative work. Maybe you’re a certified Scrum master or crazy for Kanbans. No matter your background, you’re not afraid to adapt your process or try something new when the situation demands it.

  • You’re empathetic and comfortable addressing conflict. You challenge directly and care personally. You know how to frame a difficult situation to avoid misunderstanding, name problems, and move toward a solution. You bring optimism, clarity, and calm.

  • You love great design and engineering work. Ideally, you’ve done some yourself. You’re interested in performance and typography. You love great digital work. You understand the broad strokes of code, allowing you to translate complex technical language into simple terms.

  • You’re a great writer and editor. You catch copy mistakes. You can summarize complex conversations in a few clear sentences. You can help others express their own thinking. The team can feel confident that you’ve got their back. If you’ve seen it and approve, it’s probably good to go.

More about Upstatement

  • We’re based in Boston, open to remote, and work on digital projects with very cool clients using a variety of technology stacks.

  • Our teams are small, multidisciplinary, and autonomous. Our designers code. Our engineers write. We make each other better by collectively owning our projects’ success.

  • Our project management process is agile-based and always evolving

Benefits

  • Competitive salary

  • Health, dental, and vision insurance, and supplementary health benefits (EAP, FSA)

  • A company-matched retirement plan

  • 3 weeks vacation, plus company-wide closure between Christmas & New Year’s Day

  • A gorgeous office in a historic building near North Station, opposite TD Garden

  • Flexible work from home policy

  • $1500 yearly professional development stipend, plus internal events, workshops, and seminars (like our Friday Talks )

Interested in applying?

Send a resume, cover letter and a link to your portfolio (and anything else that helps us understand what makes you awesome) to jobs.producer@upstatement.com with “Producer” in the subject line.

One last thing...

Worries of “what if I’m not the perfect fit” can sometimes hold us back from applying to great jobs. We want to let you in on a secret: there is no perfect candidate. We’re interested in resumes, but also the narrative beyond that resume—unique backgrounds, experiences, and points of view. If this job excites you, we hope you’ll apply.

What is your Interview process like?

Conversational Zooms with leadership, production, design and engineering. We want to hear about your experience and any tools or processes you're a fan of. We're excited to share our recent work and process with you too!

What efforts are you making in terms of increasing diversity & inclusion within your company?

Upstatement’s purpose is to make brands and products that people everywhere love. To do that, our teams need to represent the diverse perspectives of real-world users.

Designing universally inclusive experiences starts with developing a culture inside that understands and relates to the world outside. We’ve learned that this consistently results in business success for our clients and partners, and a more fulfilling work environment for us.

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