To transform aid and philanthropy to accelerate community-led change.
Are you passionate about helping people be productive? Do you thrive in an environment where you can work on a variety of computer projects, knowing that you’ve made someone’s day better? GlobalGiving is looking for a Desktop Support Engineer to join our team.
You will be responsible for managing our fleet of laptops and IT systems. You’ll have the opportunity to work with a team of dedicated technologists to support your growth and learning.
The successful candidate will be able to clearly communicate in a professional setting, plan and execute projects with multiple dependencies and steps, and be adept at problem-solving a range of IT problems across Windows, Mac, Chromebook, and software-as-a-service systems that our staff uses.
We have a casual work atmosphere where everyone’s input and ideas are valued. We’re committed to work-life balance and offer everyone opportunities to learn, experiment, and grow. Since creative, enthusiastic employees are our most valued resource and the basis for our success, we take great care in how we attract, hire, and support our employees for a successful career. If you care about collaboration, curiosity, communication excellence, and continuous improvement, this position is right for you.
For our team to be a great fit for you, the following qualifications should resonate with you:
In addition, the ideal candidate would also have some or all of the following qualifications:
Salary range: $55k to $70k per year.
Benefits include flexible work hours, occasional work from home, 5 weeks of paid time off per year, professional development opportunities, and a meaningful job where you can go home at night and say, "Today, my work helped 182 girls go to school for a year." (One of many true stories.) And of course, we've also got you covered with benefits like health care, dental/vision, paid family leave, paid sabbaticals, commuter benefits, and 401K.
This is a full-time, exempt position reporting to the Systems Architect and will be based in GlobalGiving’s headquarters in Washington, D.C. The position will be mostly remote during the COVID-19 pandemic, with limited office work (following robust safety protocols) required. After staff can safely return to the office, this position will be based in our DC headquarters.
Applicants must reside in the United States. Applicants must be able to demonstrate that they have legal authorization to work in the United States for the duration of the position. GlobalGiving does not sponsor employment visas.
We are an equal opportunity employer and value diversity in our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We have a multi-step job interview process and will be transparent at every step of the way. We email a decision to every candidate at every stage in a timely manner.
GlobalGiving sustains an inclusive workplace by exercising our core values, keeping them at the center of our office culture, and using them to drive our daily work - specifically, two of the four core values, “Always Open” and “Listen, Act, Learn. Repeat.”
We encourage staff to be “Always Open” because we believe great ideas can come from anyone, anywhere, at any time. At GlobalGiving, we understand with great ideas and experimentation might come failure. In this process, we don’t focus on the failure but the value of the learnings, data, and feedback as we demonstrate “Listen, Act, Learn. Repeat.”
GlobalGiving’s platform was founded to shed light on key innovations in global development in underrepresented communities. Since 2002 GlobalGiving has connected nonprofits in over 170 countries to donors and companies. While this has been an achievement, we acknowledge we should not focus our work on equity on only our external stakeholders. GlobalGiving has partnered with the talent strategy consulting agency, Building for Mission to support our organization-wide commitment to Race, Equity, Diversity, and Inclusiveness. The work our leadership team, and staff, continue to do with BfM aims to strengthen our values and our office culture to provide and be a conduit in the professional development of underrepresented folks.
Made with ❤️ by Veni Kunche.