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JOB DESCRIPTION

Summary:

The Audiovisual Technical Specialist works as a member of the Events Team and is responsible for assembly_, _operation and maintenance of sound and video equipment including speakers, microphones, video monitors, switcher, sound mixer,and a still camera that are used to enhance live events and institutional video/photography projects. The Audiovisual Technical Specialist closely collaborates with stakeholders throughout the planning process to ensure a comprehensive understanding of technology and support expectations leading up to events and projects. Provides professional and thorough customer service for speakers, VIP guests, event attendees and staff collaborators.

Duties and Responsibilities:

  • Setup and operate audiovisual equipment for trainings, presentations, meetings, events, and institutional video/photography projects; operate cameras and lighting system, adjust microphones, and run virtual event software (e.g., Zoom).
  • Provide technical support for hybrid events, webinars, teleconferences, symposia, public lectures, meeting and other virtual and/or hybrid events.
  • Troubleshoot technical issues in a timely manner.
  • Coordinate graphics used in displays.
  • Provide excellent customer service: address technical questions and problems related to A/V equipment and presentation computers, troubleshoot presentation software and virtual event software (e.g., Zoom). Suggest improvements and enhancements to ensure best possible production.
  • Coordinate A/V checks with host departments and speakers, provide guidance on best practices, confirm speaker consent for video recordings.
  • Organize run-of-show schedule for event participants to ensure seamless production of speaker presentations.
  • Produce and edit live video content and manage storage of content; collaborate with host department to edit video content and provide final copy to Digital Content Editor for the Dumbarton Oaks website.
  • Provide still photography for events and institutional projects: group and individual photographs, event candids, photography of museum objects, and other requests as needed.
  • Perform monthly inventory management of all equipment and accessories: clean and maintain equipment, report damages or needed repairs/upgrades to the Events Manager and IT Director as appropriate.
  • Other duties as assigned.
  • Evening and weekend hours may be required

INTERVIEW PROCESS

Initial blind Zoom audio-only interview with the hiring manager and dept. colleague. Final in-person interview with a panel of relevant colleagues.

DIVERSITY, EQUITY AND INCLUSION

Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

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