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emoji of a pushpinRemote - UTC -5 to +5emoji of a money bag$87,500 - $160,000
emoji of a woman of coloremoji of a man26 people in techemoji of a woman of coloremoji of a woman 3 women in techemoji of a woman of coloremoji of a person of color 4 people of color in tech

Powerful image processing, simple API - imgix transforms, optimizes, and intelligently caches your entire image library for fast websites and apps using simple and robust URL parameters.

JOB DESCRIPTION

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. The service consists of a top-tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

imgix is looking for a generalist to join as the first member of its new Developer Relations team. This is an opportunity to help define how this team operates while collaborating with the teams such as Marketing, Developer Tools, Sales, etc. We’re also looking for someone with a passion for cultivating a developer community. You will own the coordination and production of developer-focussed content and will be given creative freedom over the topics and style. You will also own the process of gathering developer feedback and will autonomously decide what customers to talk to, and how that feedback is fed back to imgix. Furthermore, you will help decide what conferences imgix should attend and potentially present there. Finally, you will own the coordination of imgix’s developer support presence across multiple channels, and will decide how to best structure this presence to support the developer community. You will be working with and supporting many teams at imgix.  

What you’ll be doing:

  • Plan, create, and maintain written, visual, or audio tutorials, articles, and documentation to serve the imgix community.
  • Own the developer support presence across imgix, e.g. GitHub, Email, Discord/Slack and design processes to improve the quality of this support.
  • Create processes to facilitate feedback from the developer community, and feed this information back to internal teams at imgix.
  • Research and evaluate what conferences imgix should attend, and attend these conferences if desired
  • Optionally, help with simple fixes and feature improvements to our SDK libraries, and the construction of examples/demos of our SDK projects

What we’re looking for:

  • Prior experience writing or producing technical marketing content (written and/or audio-visual)
  • Comfortable communicating with clients and third parties, and the ability to uphold imgix’s image and reputation among developers.
  • Empathy and passion for developer experience and an interest in building processes and tools that optimise for it
  • Desire to build robust and inclusive communities around imgix’s service
  • Ability to work autonomously and be comfortable making decisions

Nice t**o have:**

  • Prior software engineering experience
  • Experience with imgix or image optimisation tools
  • Participation or presentation at conferences of any kind
  • Experience organising a company’s presence at a conference or event (e.g. meetups)

This is a remote-friendly role that is open to interested parties located roughly in the time zones of UTC-5 to UTC+5. imgix has its head office in downtown San Francisco and you are welcome to work either in the office or remotely. Employee benefits are comprehensive (for US employees: 401k, medical, dental and vision; perks are matched worldwide), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, and salaries are commensurate with experience. We also provide employees with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, a desk cactus, and maybe even a laptop. The troposphere is the limit.

If you are interested in building the future of visual media on the Internet, submit your resume / CV and cover letter for consideration. Principals only, please. We look forward to hearing from you!

INTERVIEW PROCESS

The interview process is as follows:

  1. Phone screen: informal chat with the candidate about experience, passion, etc. This is not a technical interview, and the candidate has plenty of time to ask questions towards the end of the interview.
  2. Take home project where the candidate shows off their technical writing and planning capabilities. This should only take a few hours and is open-ended.
  3. On-site interviews. Four or five different interviews focussing on content creation, community communication, a technical question (if has technical experience), and on their take-home project.
  4. Reference check and negotiation

DIVERSITY, EQUITY AND INCLUSION

imgix is heavily committed to creating a comfortable, inclusive environment. Here are some ways that imgix accomplishes that:

  1. Anonymous feedback possible at any time and acted on. Employees have the possibility to silently submit anonymously feedback at any time, or publicly but anonymously during company-wide meetings. This gives employees a direct, visible voice across the whole company.
  2. imgix works under a servant-leadership culture. This means that employees are always recognised for their contributions to their company, and managers are not incentivised to come up with ideas.
  3. Managers at imgix advocate for employees, which opens up avenues for learning and development, to feel valued, and for collaboration
Apply Now
When you apply, please mention that you found the posting on Diversify Tech!


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