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Photo of Center for Healthy Minds - University of Wisconsin, Madison

emoji of a pushpinMadison, Wisconsinemoji of a money bag$52,318emoji of a clockWed Jul 28 2021
emoji of a woman of coloremoji of a man5 people in techemoji of a woman of coloremoji of a woman 1 women in techemoji of a rainbow 1 LGBTQIA+ folks in tech

Founded by world renowned neuroscientist Dr. Richard J. Davidson, the Center for Healthy Minds envisions a kinder, wiser, more compassionate world.

Our mission is to cultivate well-being and relieve suffering through a scientific understanding of the mind.

JOB DESCRIPTION

Are you someone who likes working with people and with computers? The Center for Healthy Minds is looking for a new system administrator to build and maintain our IT infrastructure.  As a member of CHM’s Research Support Core (RSC), you would be a part of a team that provides the technical foundation for work across our organization. Each member of the RSC has a primary area of expertise and collaborates to support CHM’s technical needs and troubleshoot day-to-day issues.

We are seeking a CHM System Administrator to maintain the Center's core computing infrastructure: desktops, laptops, printing, and servers.  As part of our ongoing growth, we will be building a new server environment that needs to work with our Mac and Windows office desktops and existing Linux-based servers. This member of our team would be doing the bulk of that configuration.

This person will be primarily responsible for desktop support, networking, and firewall administration at one main and two satellite facilities (~150 devices), as well as security and HIPAA compliance, automated deployment, backups, and helping our team build and maintain specialized hardware for research data collection. Experience in the areas of systems automation, research presentation and data acquisition hardware and software, or audio/video editing and production would be a plus.

The Center for Healthy Minds (CHM) was founded and is led by neuroscientist Richard J. Davidson. CHM's mission is to cultivate well-being and relieve suffering through a scientific understanding of the mind. CHM is a leader in rigorous, interdisciplinary, basic and translational research aimed at understanding the mind and how to nurture well-being in ourselves and others. CHM communicates these findings to the world, inspires scientists to conduct further research and engages influencers to shift the culture to embrace well-being.

PRINCIPAL DUTIES:

• 30% Design, build, and maintain core infrastructure: desktops, laptops, printing, servers

• 30% Provide user support including account creation, onboarding, general support inquiries, and unique needs

• 10% Design, maintain, and document interfaces between Center-based and campus-wide research computing resources

• 10% Contribute to general technical Center needs as a member of the Research Support Core

• 5% Maintain networking and firewall configuration for one main and two satellite facilities on campus network

• 5% Write and maintain documentation for end user support

• 5% Develop and maintain clear procedures for collaborative support of infrastructure

• 5% Monitor security access and regulatory compliance

DEGREE:

A Bachelor's degree is required.

MINIMUM YEARS AND TYPE OF RELEVANT WORK EXPERIENCE:

Required

3 years relevant work experience.

  • Windows system administration, including managing Active Directory and backup systems
  • Supporting Windows desktops and laptops
  • Supporting Mac desktops and laptops
  • Previous end user support experience
  • Effective interpersonal and written communication skills

Preferred

  • Proficiency in automated application deployment
  • Familiarity with Linux
  • Familiarity with firewalls and network security
  • Experience building/maintaining desktop and/or server hardware
  • Experience creating documentation
  • Knowledge of HIPAA and/or other regulatory compliance
  • Experience with audio/video editing and/or production

An applicant may be hired into a Senior Information Processing Consultant or Information Processing Consultant title dependent upon experience. Title will be determined upon hire.

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change in Fall 2021. Job duties and responsibilities will remain the same. For more information please visit: https://hr.wisc.edu/title-and-total-compensation-study/.

INTERVIEW PROCESS

We anticipated an initial face-to-face interview with the direct supervisor, members of CHM's research support core and at least one member of the CHM community that is not in a direct IT role.   Interviews may be in-person if the candidate is local or done remotely as needed.  Initial interviews will not require testing but questions will be asked to asses an individual's experience level and qualifications as they pertain to requirements listed in the job posting.

DIVERSITY, EQUITY AND INCLUSION

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: https://diversity.wisc.edu/

Equity and inclusion are integral to achieving the vision of the Center for Healthy Minds. We seek candidates with an awareness of and commitment to the principles of diversity, equity and inclusion across all spectrums. The Center is committed to continuously increasing the cultural competence of its faculty, staff and students through organization-wide forums and professional development opportunities.

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When you apply, please mention that you found the posting on Diversify Tech!


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