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emoji of a pushpinRemote - Anywhereemoji of a money bag$95,000 - $120,000emoji of a clockFri Sep 30 2022
emoji of a woman of coloremoji of a man16 people in techemoji of a woman of coloremoji of a woman 7 women in techemoji of a woman of coloremoji of a person of color 10 people of color in tech

Research Improving People's Lives (RIPL) is a tech-for-social-impact nonprofit. Our mission is to work with governments to help them use data, science, and technology to equitably improve policy and lives.


The Mission:

RIPL is a leading non-profit tech-for-social impact organization. We help government solve some of society’s most pressing challenges using data, science, and scalable, sustainable technology. Our work has supported data-driven policy improvements in health care, education, social insurance, civic participation, workforce development, and criminal justice.

In the early days of COVID-19, we partnered with Rhode Island to build a cloud-based Pandemic Unemployment Assistance system in just 10 days, making Rhode Island the first state in the nation to pay CARES act benefits to workers and families in need, and helping over 70,000 RI workers receive their unemployment benefits.

We are now expanding across the country — including Colorado, Hawai’i, New Jersey, and Washington — to use administrative data, ML/AI, and cloud technology solutions to help state and federal government connect millions of Americans with in-demand careers and streamlined benefits.

The Role:

As a member of the Technology Team, you will work with the Director of Technical Products to develop, deploy, and support innovative, science-powered products in partnership with government stakeholders and mission-aligned organizations. The System & Cloud Administrator will support both RIPL’s internal, cloud first technology stack and integrating our products in our partners existing technology environments. Expect to work with a broad set of technologies including AWS, Azure, traditional IT and hybrid IT environments. The System and Cloud Administrator will play a central role in supporting a team of highly technical users who use data, science, and technology to improve people’s lives!

This is an opportunity to work with forward thinking public-sector technology departments to assist with modernizing their technology stack while also supporting a highly technical, cloud first internal infrastructure & product stack. You will join a dynamic and cross-functional team of technology experts, policy leaders, and academic scientists from top research universities who believe in the power of data to make government work smarter and better for those in need.

RIPL’s staff are located all over the country but stay connected with online chat, regular coffee hours and in-person time when travel is possible. As an organization we value quality over quantity and believe our government partners deserve the best. We know that changing culture and systems takes hard work, and we are committed to that work for the long term.

The Ideal Candidate:

  • A Bachelor’s degree in information technology, computer science or related degree.
  • At least 3-5 years of varied information system administration demonstrating expert level understanding of: networking (VPC, DNS, DHCP, VPNs, etc), end user environments (Windows), security best practices, databases, and cloud technologies.
  • Expertise administrating a variety of databases systems such as Microsoft SQL Server, Postgres, & Oracle. Familiarity with cloud database systems such as DynamoDB, AWS Athena, Azure SQL. Exposure to mainframe databases a bonus.
  • Experience writing and or maintaining scripts, automations and data transformations in PowerShell, Python, or related language.
  • Experience with Amazon Web Services; especially: AWS Workspaces, S3, EC2, VPC’s Lambda, & IAM.
  • Experience deploying cloud environments using Terraform, CloudFormation or similar tooling.
  • Experience with Identity Management especially: Active Directory, Okta, Azure AD, Azure B2C and OIDC flows.
  • Familiarity with end user computing environments: VDI solutions, cloud computing, terminal services & physical device deployment.
  • Strong analytic, engineering, and data skills as demonstrated by developing and launching product features and advancing within a company’s engineering ladder.
  • A commitment to the highest quality of work both personally and on an organizational level.
  • Ability to work with minimal supervision as demonstrated by being a self-started, exceptionally organized, and able to communicate project progress via online project and task management software (RIPL currently uses JIRA).
  • Experience or enthusiasm for delivering impactful digital experiences in a start-up environment; a bias toward action and willingness to flex to what is necessary to deliver the work.
  • A strong desire and commitment to using science to improve lives, ability to learn and think creatively in partnership with a diverse team of scientists and staff to use data and science to solve complex social problems at speed and at scale.
  • AWS Certifications preferred.

The Benefits:

  • Competitive salary.
  • Committed, mission-minded colleagues.
  • A supportive, remote-first work environment.
  • Highly-subsidized health, dental, vision, life and disability insurance.
  • 401k with employer match up to 6%.
  • Flexible schedule and PTO.


We conduct 3 interviews: (1) Short screening interview to learn more about you and your career goals, and share more about the position and RIPL. (2) Interview with the Director of Technical Products to assess technical fit and review your portfolio or any previous systems projects you have undertaken. (3) Group interview to meet potential colleagues at RIPL and learn more about the day-to-day of our work.


RIPL’s mission is to use data and science to equitably impact policy and improve lives. We know that to achieve this mission, we need to bring together a team with diverse backgrounds, experiences, ideas and skills to ask the right questions, challenge and partner with each other to use facts and rigorous analysis to answer those questions, and reflect and represent the diversity of the communities we serve.

When building our team, we are dedicated to cultivating an environment of inclusion and equity as we look for smart, passionate and collaborative scientists and engineers who share our commitment to building better lives for all Americans. 

The RIPL organizational model encourages small, closely-knit teams that have the opportunity to be mentored by and engage in career growth opportunities from senior team members. We take the career development of our team members seriously, and are proud to cultivate organizational culture that promotes supportive, creative, and collegial relationships between and across teams. New team members often remark that they have never experienced an environment like RIPL's before -- one where colleagues are universally friendly, passionate, and eager to collaborate and brainstorm new ideas to help improve lives.

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