Hack Club is a nonprofit network of high school coding clubs and makers around the world
Hack Club Bank is our in-house financial software used by 1,500 Hack Clubbers to financially power their Hack Clubs, hackathons, and student-organized nonprofits. When high schoolers use Hack Club Bank, we act as their backing financial and legal entity, allowing them to leverage our 501(c)(3) nonprofit status to receive donations and use our beautiful in-house software to manage and spend their funds.
As our 7th full-time staff member, your role will be to end-to-end own the human operations essential to Hack Club Bank's success, including onboarding video calls with new Hack Clubbers signing up, daily backend transaction management through our custom software, and providing a world-class customer success experience over Slack and email to Hack Clubbers. In addition to yourself, in this role you will lead 3 current part-time Hack Clubbers - and grow this team - to help you accomplish Hack Club Bank's human operations.
In addition to leading human operations to provide a world-class and reliable experience for Hack Clubbers, you'll also work closely with engineering to help identify and design new features for Bank.
You will have autonomy in how you make Hack Clubbers happy and how you manage the operations team for maximum impact. A formal list of your responsibilities would be something like:
And a bit of what we suspect you'll be like:
We will start with a 20 minute video call, followed by a short call with leadership (Founder and COO), and a group video call with the whole team. Following this point, you will either complete a short paid project, or you will be paid for a day of brainstorming and calls with the team. We're looking for someone who gels well with our community of students, so it's important that you get a chance to talk with some of them.
As a non-profit dedicated to helping young people find their path in tech, it is critical that we have a diverse team so that every student in our community sees someone who looks like them. We're also a team of mostly young folks, who are focussed on creating the tech ecosystem that we want to be part of in our careers that we're looking toward. We are funded by donors, so we are open and accountable with our finances. Many of us come from non-traditional backgrounds (did not attend college), and want to keep carving out paths for others.
Made with ❤️ by Veni Kunche.