The College Board, a national educational organization, is conducting a search for a Director of User Experience. This position is based in our New York, NY office.
About the role
The College Board is looking to bring on a Director of User Experience to help guide the future of our digital ecosystem. The Director is charged with both managing a team of other UX designers and contributing directly to the development of our global design systems and best practices. This position will work with our other design leaders to shape our design process and execution.
As the UX Director, you will work with other designers and disciplines in creating, updating, and re-platforming our large collection of applications and web properties. You will co-own our global design system and system architecture, and become an expert and evangelist for both. This will include hands-on work to build interaction patterns and page and application designs, so extensive experience and skill in UI design and creating design systems, component libraries, symbol management, Material Design, and design workflows is essential. In addition, advanced skills in Sketch are a huge bonus. You will also lead the work of user needs analysis, requirements gathering, information architecture, and other UX tasks within the global team. This role requires productive teamwork and candidates should be comfortable slipping into an existing system, and being part of a team effort to expand it, defend it, and modify it when need be.
The UX Director will serve as a leader within the design team, and responsible for promoting and implementing solid UX and design practices across the organization. You will directly manage some members of the UX team, including other managers. This will involve design and project supervision, as well mentoring designers, with a focus on supporting the development and career paths.
As a leader, the UX Director will be required to guide design staff as they negotiate the push and pull between standardized approaches and specific design challenges and project needs. Therefore, you should be skilled and comfortable working with and presenting to a range of leadership levels, from Business Owners to the Executive Leadership Team, earning buy-in for the work in a manner that instills confidence in the design team at the College Board. Strong communication skills are critical to helping you train new designers, assist in others’ projects, and coordinate the successful implementation of our systems across our many design teams.
Responsibilities of the role
Qualifications needed for the role
First, there is a phone screen. Next, there is either a 30 minute one-on-one interview with the hiring manager or 1 hour technical interview. Then, there is a panel interview with team members or other stakeholders. Lastly, the final interview is with the VP of the department.
To achieve our mission of serving all students, we need an incredible range of experiences and perspectives on our team. We need talented, diverse leaders. We need a welcoming, open-minded culture. Those goals drive decision making at the highest levels of the College Board, and leaders are held accountable for constant improvement and measurable results by the Steering Committee on Diversity and Inclusion, which reports directly to Elissa Kim, SVP of Global Strategy and Talent.
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